Illustrative board-level testing of a smartphone logic board under a microscope

UK POSTAL SERVICESpecialist repair & data recovery

Been told it can’t be fixed? Let’s take a closer look.

When your phone or tablet stops working, it can put a lot on hold. Our Tyneside lab investigates difficult faults and explains your options, whether you need your device working again or the files on it.

Book a repair See how it works

£35 assessment including tracked UK postage both ways. Non-refundable, and credited towards approved work. You get a quote before you decide.

SPECIALIST REPAIR · UK MAIL-IN

What’s happening with your device?

Choose the closest match to see how we can help. Unsure what’s wrong? You can simply describe what you’ve noticed when you book.

iPhone logic board repair

Won’t turn on, won’t charge, keeps restarting or has lost its signal?

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iPad logic board repair

Help with iPads that won’t start, stay dark or have touch, Wi-Fi or sound problems.

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Other smartphone repairs

Difficult faults on supported Samsung, Google and other smartphones, carefully checked before we quote.

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Phone & tablet data recovery

A separate assessment when recovering your files matters more than fixing the device.

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YOUR NEXT STEPS / 01 HOW IT WORKS

Send it to us. Understand your options. You decide.

You don’t need to diagnose the problem yourself. We’ll guide you through sending your device and explain what we find before you approve any repair or recovery work.

Book & post it in

Tell us what’s happening and book your assessment. We’ll email a tracked postage label and packing instructions. We log and photograph your device when it arrives.

We explain your options

We carefully check your device and send a written report explaining what we find, what may be possible and the quoted price for further work.

You decide whether to go ahead

Approve the quote and we’ll begin the agreed work. Decline and we’ll return your device with no repair balance to pay. The assessment fee is non-refundable. Eligible completed repairs include warranty details.

Illustrative close-up of surface-mount components and connectors on a smartphone logic board

PROOF / 02 WHAT YOU GET

01£35Assessment, credited toward approved work

0290dCover on eligible completed repairs

030Repairs started without your approval

04UKTracked both ways, nationwide

FAQ / 03 BEFORE YOU BOOK

Quick answers before you book.

Need more detail? Read the full FAQ. Want real fault examples? Browse the repair guides.

What do I get for the £35 assessment?£35 covers an assessment, a written report and standard UK tracked postage both ways. It is non-refundable and counts towards approved work.Is shipping included and can I track the repair?Yes. Standard UK tracked postage both ways is included. Check your progress using your booking reference and email address.How is my data protected?If we need device access, we’ll send a secure link. Don’t put your passcode in booking notes or email. We’ll agree how to deliver any recovered files.What warranty do I get?Eligible repairs include 90-day cover for the specific fault repaired, starting from confirmed return delivery.

WHEN YOU’RE READY / 04 UK MAIL-IN REPAIR LAB

Before you give up on it, let’s take a closer look.

Won’t turn on, keeps restarting or stopped working after a spill? Tell us what happened. We’ll check your device, explain what we find and give you a quote. You decide what happens next.

Book a repair →